Fairfax. What is it good for? Absolutely Nothing

Tweet I’d like to say I’m unsurprised that the two local Fairfax papers in the Southern Highlands/Tablelands have failed to cover a massive local story that will come to the point of no return tonight, but I’m not. Tweet

Kohl’d as Ice

Tweet I’ve had a little run in with a US department store, Kohls. It started on April 14 when I received a notification, addressed to ‘Todd Holland’ with account details for my new Kohl’s account, which I didn’t create. At first, I thought it was spam or phishing, but the store is legit and the ...

Maintaining a customer focus

Tweet I’ve railed against bullying tactics of big companies before¬†and over the last few months I’ve had cause to consider how companies ought to behave if they want to keep customers happy. Positive responses from customers can lead to long-term payoffs, even if there is no short term gain. This seems like an obvious statement, ...

I Like My Work

Tweet I’m looking for work at the moment, which is always an interesting experience. I found a flexible, interesting job for a social media coordinator. Given I started a company doing this sort of work, I figured I ought to apply for this one. It’s not until you are forced to sit down and spell ...

(365 + 1) x 2 Challenge

Tweet As 2012 dawns, I’m embarking on one of those¬†365 day challenges¬†encompassing both of the things that The Fat Tulip is all about – communication and community. But, I’m are supercharging it. 2012 is a leap year, so the challenge is actually for 366 days. And I’m doing it twice, once for each of our ...