Fairfax. What is it good for? Absolutely Nothing

Tweet I’d like to say I’m unsurprised that the two local Fairfax papers in the Southern Highlands/Tablelands have failed to cover a massive local story that will come to the point of no return tonight, but I’m not. Tweet

Off to the District Conference

Tweet Southern Highlands Rotaractors will be joining Rotarians and Rotaractors from over 100 clubs at the District Conference in Canberra this month. Alongside the conference events, there will be a special Rotaract Laser Tag night. It will be a great chance to catch up with old friends and make lots of new ones while hearing ...

On #HoldenAd and @WSC_Media 1

On #HoldenAd and @WSC_Media
Tweet Scene: Boardman Rd, Bowral, NSW, Australia. A quiet residential street. Enter: Holden, with location sourcing company Sach Australia, production company Exit Films, Wingecarribee Shire Council and Cato Traffic & Logistics. Tweet

Kohl’d as Ice

Tweet I’ve had a little run in with a US department store, Kohls. It started on April 14 when I received a notification, addressed to ‘Todd Holland’ with account details for my new Kohl’s account, which I didn’t create. At first, I thought it was spam or phishing, but the store is legit and the ...

Maintaining a customer focus

Tweet I’ve railed against bullying tactics of big companies beforeĀ and over the last few months I’ve had cause to consider how companies ought to behave if they want to keep customers happy. Positive responses from customers can lead to long-term payoffs, even if there is no short term gain. This seems like an obvious statement, ...